Refund Policy

Customers who purchased COVID-19 E-Biz / E-Commerce Starter Kit is only allowed for refund, shall we fail to deliver a working website with information provided by customers in accordance to the templating rules stated via email. The refund policy shall only be granted to customers who have provided sufficient information and we have failed to deliver within 48 hours (2 working days, Monday – Friday only, excluding Public Holidays) after the collection of requirements to start work. One time design change entitlement for the COVID-19 E-Biz Starter Kit works and the additional changes will not be covered in this policy. No design change entitlement for the COVID-19 E-Commerce Starter Kit.